As per previous reviews, the service at the restaurants was a bit erratic, sometimes you had to wait a long time for your food to come and the same with your drinks. Dear Fifser, Thank you for staying with us at Royalton Saint Lucia. We stayed in room 8203, which has a wrap around balcony overlooking the main complex to the side and the sea/beach to the front. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Royalton St Lucia that suits you best. Our guests praise the restaurant and the helpful staff in their reviews. Built for travelers of all ages, this modern resort features 3 distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for a higher level of service and exclusive pool, beach and dining areas and Hideaway an adults only oasis. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Cleanliness is good however swim up pool cleaning was no existent. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I'd highly recommend this facility. The Royalton St Lucia takes luxury to a new level – with a private beach, seven restaurants and a sumptuous spa. Royalton Saint Lucia: Royalton Diamond Club - See 3,178 traveller reviews, 3,261 candid photos, and great deals for Royalton Saint Lucia at Tripadvisor. What are some restaurants close to Royalton Saint Lucia Resort and Spa? At Royalton, our first priority is to ensure our guests receive the All-In Luxury vacation they truly deserve, so we're disappointed you felt you didn't receive that. Our guests praise the restaurant and the helpful staff in our reviews. He was super attentive, had great conversation and was very informative. Top room amenities include a minibar, air conditioning, and a flat screen TV. The hotel had very good Covid procedures in place which made us feel safer there than back home (Gatwick social distancing not so good however)! Our butlers Benjamin and Eldwin were absolutely amazing, nothing was too much trouble, they had taken the liberty of reserving the restaurants for us throughout our stay taking into account the age of our children so the timing was perfect, we dined in the italian - good, Zen - absolutely amazing the whole atmosphere and food, Hunters - good, the West Indies one we dined on my sons birthday and he got truly spoiled by the staff there. See more questions & answers about this hotel from the Tripadvisor community. I met my butler Rornel!! So my big hints for the Royalton - Book diamond club, pick your room, see the island on a boat tour and definitely get the helicopter back. Great coffee shop... steak restaurant my personal favourite. Reviews of Royalton Saint Lucia Resort & Spa - All inclusive. more. Enjoy free WiFi, free parking, and 4 outdoor pools. The only drawback to this room is that is an interconnecting room to the suite and on one night we had to report them to the hotel as they were fighting, security were quick to sort this out and then the second guest spent about 5 minutes trying to break in the interconnecting door to get in our room! Royalton resort st Lucia, it’s a paradise on earth, diamond club is such an awesome experience, I’ve never seen a resort this clean with such friendly stuff, the pools and environs were well kept lots to eat and premium drinks all inclusive however the restaurants menu can be upgraded For a more local experience. St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet, ... spa in St Lucia was terrible, cold staff were annoyed about helping you, I’m comparing to Mexico as it was out of this world, ... Their sale pitch for the diamond club took up alot of our time. Dear Ford-Thames, Thank you for visiting our resort with your husband. Warmest Regards Anderson Howard General Manager. Own or manage this property? We take pride in giving outstanding service to you our valued guests and we're overjoyed to receive your compliments and appreciation. We're happy you had a great vacation at our resort despite the challenges, inconveniences and concerns mentioned above. We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Feedback from our guests is always welcomed, as it highlights areas of opportunity for us to improve. Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. Dear Sandra L, Thank you for staying with us at Royalton Saint Lucia. At 6.35 the girl came to turn down our bed and was very apologetic about the situation we were in, she got help and gave the room a quick clean. The spa is fancy and definitely worth trying out.as a diamond club member, ... Royalton St. Lucia offers a children's playground. There are plenty of sun beds. You have to drive 10 min into town for the closest ATM. Royalton Saint Lucia: Royalton Diamond Club - See 3,194 traveller reviews, 3,295 candid photos, and great deals for Royalton Saint Lucia at Tripadvisor. $388 per night (Latest starting price for this hotel). We were in Diamond Club Block 7 with a nice view of the beach; the room was very good/kept clean and we had a jacuzzi bath and a well stocked fridge (although we did have to ask a couple of times for it to be stocked up). Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. Now £341 on Tripadvisor: Royalton Saint Lucia Resort and Spa, St. Lucia. That evening we headed to the buffet which as it was. Hideaway at Royalton Saint Lucia is ranked #22 among luxury hotels in St. Lucia by U.S. News & World Report. Warmest Regards Anderson Howard General Manager, We arrived at the hotel on the evening of Tuesday 22nd December, ready for our Christmas in the sun. Room types may vary. Rornel made my vacation extremely enjoyable! Royalton Saint Lucia is ranked #16 among luxury hotels in St. Lucia by U.S. News & World Report. Diamond Club™ Royalton Saint Lucia offers guests an exclusive vacation experience upon upgrade to Diamond Club™. Volleyball was only organised twice in two weeks. Which room amenities are available at Royalton Saint Lucia Resort and Spa? The facility was beautiful a perfect 10 for cleanliness, activities and food. He was very Charismatic and fun! more. Yes, dry cleaning and laundry service are offered to guests. Our guests praise the restaurant and the helpful staff in our reviews. Treat the family to a vacation where kids can spend hours interacting with others in the supervised kids club, which features the Kids Adventures Program, designed for a memorable experience in paradise. Nexus tours boys (Skinny Pete especially), where very very helpful, we didn't want to share the boat on a day trip so they organised a full private hire for ourselves, was well and truly worth having the big boat to ourselves and I would highly recommend it, we went to Soufriere, the mud baths, snorkelling in what can only be described as the best snorkelling I have ever experienced, the fish were awesome! My husband and I went for some time away and we had an amazing time. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. At this point we decided that we weren't in the mood to go out so ordered food from the tv and a couple of minutes later got a phone call to confirm our order, we were told it would take 45mins - we never received it. We're happy you found the resort beautiful and you were impressed with the cleanliness, activities and food at the resort. Royalton Saint Lucia is a swanky, four-and-a-half-pearl resort located on the northern coast of St. Lucia. WiFi and parking are free, and this property also features 3 outdoor pools. Our guests praise the pool and the helpful staff in our reviews. This is the version of our website addressed to speakers of English in the United States. We appreciate your feedback and look forward to welcoming you again!Best regards,Royalton Saint Lucia Management Team. What are some of the property amenities at Royalton Saint Lucia Resort and Spa? Hopefully you change your mind about visiting again and we're able to truly deliver the vacation experience every guest at Royalton deserves!Best regards,Royalton Saint Lucia Management Team. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RoyaltonStLucia, General Manager at Royalton Saint Lucia Resort and Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Staff were friendly. Search for the cheapest hotel deal for Royalton St Lucia in Gros Islet. Royalton Saint Lucia Resort and Spa Features. The resort’s 352 guest rooms are a study in modern style, offering open-concept bathrooms and plenty of … Breakfast to die for ... relaxing and enjoyable stay, Dear janehardcastle, At our resort, our first priority is to ensure we deliver on our promise of an All-In Luxury vacation and it gives us great pleasure to read of your candid review. Otherwise we would recommend this resort to everyone! I would definitely request him upon my return. All in all we had a great holiday at this resort. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. My team joins me in thanking you for making us your preferred choice and we all look forward to welcoming you soon again. This hotel has everything you could ever wish for....great food and drinksRooms large luxurious and clean. Royalton Saint Lucia Resort and Spa Features. Book Hideaway at Royalton Saint Lucia, St. Lucia on Tripadvisor: See 1,927 traveller reviews, 1,885 photos, and cheap rates for Hideaway at Royalton Saint Lucia, ranked #3 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Royalton Saint Lucia: The Royalton St. Lucia is fantatistic, specially the Diamond Club! We hope your travels will bring you back to our unique setting here in Saint Lucia. You can also bring the whole group for a day at the onsite Splash Pad to turn the fun up and the heat down. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. The beach and pools are excellent. The view from the patio for the wedding was breathtaking. We're happy to hear you enjoyed so many aspects of your stay, particularly, the access the preferred dining experience, resorts' vast amenities and the upgrade to The Diamond Club™ very convenient and useful. Your feedback has been acknowledged and will be addressed by Management moving forward to ensure improvements are made in the respective areas. Check prices, photos and reviews. What food & drink options are available at Royalton Saint Lucia Resort and Spa? Your concerns regarding cleanliness, efficiency in service and maintenance have all been noted. Aquarius was the best bar there in my opinion. Thank you for your highlights on our luxurious accommodations, access to pools, cleanliness of our resort and delicious cuisine. We're happy you found the holiday perfect, despite your husband's slight disappointment regarding daily activities and yours, regarding evening entertainment. Review collected in partnership with this hotel, Response from Nehval H, Marketing at Royalton Saint Lucia Resort and Spa. View deals for Hideaway at Royalton Saint Lucia - Adults Only - All Inclusive, including fully refundable rates with free cancellation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We acknowledge all guest feedback and use it constructively to improve. Definitely got a lot more than what we paid for. Nearby attractions include Pigeon Island National Park (1.2 miles), Island Mix (1.9 miles), and Splash Island Water Park Saint Lucia (1.4 miles). There are seven restaurants, a selection of bars and a luxurious spa. Later that night I went to Aquarius bar and had the pleasure of meeting Chester who was fabulous. Pleased to know you experienced it all. Our modern facilities, warm staff, and exhilarating locale rich with both culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape. The only issue we had was with housekeeping our second week. Our guests praise the pool and the helpful staff in our reviews. Thank you for visiting Royalton Saint Lucia Resort & Spa and we look forward to you visiting again. Conveniently located restaurants include Liz Roti, Spice Of India, and The Naked Fisherman Bar and Grill. Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. Dear KD86NE, Thank you for staying with us and still considering your vacation lovely and relaxing, despite your disappointments. ... To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. Looking forward to serving you again. quite late was quite sparse and did fill us with slight dread for the rest of the holiday. Otherwise we would recommend this resort to everyone! Although we would have loved for your stay to be perfect, we're happy it was still good. Stay at this 4.5-star luxury property in Gros Islet. Diamond club, then pay $100 via the hotels website to pick your room, Dear FarnhamDeb, Thank you for being a guest of the Royalton SaintLucia and for your perfecting rating on Trip Advisor. Nestled in the lush landscapes set upon one of the most picturesque islands in the Caribbean, Royalton Saint Lucia welcomes each guest on a vacation in upscale style and comfort. Dear 72332, Thank you for choosing our resort as your vacation spot in Saint Lucia. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. Enjoy free WiFi, free parking, and 3 outdoor pools. Please see our partners for more details. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. See 3,290 traveler reviews, 4,113 candid photos, and great deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Royalton resort st Lucia, it’s a paradise on earth, diamond club is such an awesome experience, I’ve never seen a resort this clean with such friendly stuff, the pools and environs were well kept lots to eat and premium drinks all inclusive however the restaurants menu can be upgraded For a more local experience. Many travelers enjoy visiting Fort Rodney (1.2 miles). My only disappointment was there were no daily activities from the vibe team. One minor gripe, is that we found some of the staff in the main buffet restaurant a bit miserable/not very engaging but this may well be down to having to wear a covid mask/visor which makes communicating difficult (and having to ask every morning for a cereal spoon, milk/sugar for your coffee was a bit irritating), Dear richardpX6593VU, Thank you for visiting Royalton Saint Lucia Resort & Spa with your family. For your teens, Royalton Saint Lucia has Hangout Teens Club, where your children 13 to 17 can make friends, play video games, or play in the many outdoor activities without leaving the resort. Warmest Regards Anderson Howard General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Saint Lucia Resort and Spa, Royalton Saint Lucia Resort and Spa Rooms. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. Thank you for sharing your candid review of our stay. Windward Islands is minutes away. Definitely got a lot more than what we paid for. Overall I think the Diamond Club is worth the extra money and if we went again (which is a possibility) we would do it again. The resort never felt like it was full but had been at 98% when we were there. Taxes and fees that are shown are estimates only. It is our first priority to ensure our guests are all happy, , safe and secure during their stay. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. At Royalton, our Management Team and Hosts are committed to ensuring we deliver the All-In Luxury experience every guest deserves and we sincerely regret, this was not your experience. Check prices, photos and reviews. On New Year eve I met Jefferson at the event stage bar! Stay at this 4.5-star luxury property in Gros Islet. St Lucia itself was not what I expected either not the white sandy beaches and crystal clear sea but a very hilly rainforest for that reason not sure would be in a hurry to return. Royalton Saint Lucia Resort and Spa: Beautiful Resort but a lot of improvement is needed especially with regards to the Staff - See 3,288 traveller reviews, 3,411 candid photos, and great deals for Cap Estate, St. Lucia, at Tripadvisor. Does Royalton Saint Lucia Resort and Spa have any great views? We appreciate your recommendation and look forward to welcoming you again soon!Best regards,Royalton Saint Lucia Management Team. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We appreciate your review, despite it being disappointing, as it highlights areas of opportunity to be better. Please see our partners for more details. We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. The boys also organised the helicopter ride back to the airport, well worth the money and quick journey! Nice new hotel, numerous staff on hand but some very laid back so your requests wasn't always actioned. Royalton Saint Lucia Resort and Spa, St. Lucia: See 3,242 traveller reviews, 4,088 user photos and best deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 St. Lucia hotels, rated 4 of 5 at Tripadvisor. Yes, guests often enjoy the ocean view available here. Book Royalton Saint Lucia Resort and Spa, St. Lucia on Tripadvisor: See 3,288 traveller reviews, 4,113 photos, and cheap rates for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. We're happy you felt you received value for money and created invaluable memories. Stay at this 4.5-star luxury property in Gros Islet. My first night I met my butler named Garvin who was really nice and informative. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Which popular attractions are close to Royalton Saint Lucia Resort and Spa? There are more places to choose from in the Cap Estate area. No water polo organised or darts or table tennis etc. Hideaway at Royalton Saint Lucia, Cap Estate: "Does Royalton offer covid tests onsite or is..." | Check out answers, plus 1,946 reviews and 1,930 candid photos Ranked #3 of 4 … Regular cleaning around the hotel needs more attention to detail, finger prints up the escalator glass is an example and with that amount of staff this really should be perfect. We did inform the Thomson rep the following day who said he would pass this on to management as this should not have happened, we thought we might have got a note just to say they were sorry for what happened but no. The shows were energetic and enjoyable. He made reservations, brought me food on the beach and was always available when I needed assistance. We hope you visit again and your second stay is nothing short of perfect.Best regards,Royalton Saint Lucia Management Team. Ask krajisnik33 about Royalton Saint Lucia Resort and Spa. The grounds are immaculate pools plentiful and v clean. The Buffet restaurant food was amazing, something for everyone and the food was topped up quickly. It is always a delight to learn of experiences like yours. We had the Christmas day gala buffet in the restaurant which was lovely too. Now $416 (Was $̶7̶0̶2̶) on Tripadvisor: Royalton Saint Lucia Resort and Spa, St. Lucia. It was well worth the money for the land and sea tour. For adult guests, the resort offers Hideaway at Royalton Saint Lucia, a luxurious hotel within a resort catering to travelers over 18 years of age only offering access to Royalton Saint Lucia’s restaurants, bars, activities, and health & wellness facilities, with the preferential accommodations of a kids-free paradise. 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